FAQ
Can I cancel or change my order?
Due to a high number of orders we are unable to change or cancel any orders that have already been placed. This includes changes in delivery addresses, so always check to insure details are input correctly.
What is your return policy for goods purchased ?
We accept returns within 14 days on orders. The return should be sent back in the same condition (unworn) with all original packaging and shipped double box.
When will my order be shipped?
Thank you for ordering with us.
Our team of experts always works as quickly as possible in order to get orders dispatched as soon as possible. Once your order ships, you will recieve an email with all the shipping information.
Your patience is much appreciated in the meantime.
Do you ship to my country?
We ship to most countries using DPD, DHL and UPS, depending on the location. Simply add your address at checkout and any relevant taxes and duties will be added accordingly.
Any relevant taxes and duties will be added at the checkout accordingly, and the cost depends on the country you are based. This means there will be no surprises or additional costs from the courier when your order is delivered.
Please note, all taxes and duties are non-refundable, even if you return your order.
What is the difference between TD, PS and GS in Nike?
Nike has several different versions of their adult sneakers, and these are categorised by whether they are TD, PS or GS.
Sneakers with 'TD' in the product name/description are made for Toddlers. These run from a EU 17 to a EU 27.
Sneakers with 'PS' in the product name/description are made for Pre-Schoolers. These run from a EU 27.5 to a EU 35.
Sneakers with 'GS' in the product name/description are made to for Grade-Schoolers. These tend to fit adults with a smaller foot, and we would advise taking half a size up if you are an adult purchasing a 'GS' sneaker. These run from a EU 35.5 to a EU 40.
Are all sneakers new?
Rotation only sells items that are 100% new and authentic. Although the items are pre-owned, they are all brand new and unworn.